Question 1

Can a driver choose their own panel beater after an accident?

Accepted Answer

In NSW, drivers have the right to choose the repairer for their vehicle after an accident, regardless of what an insurer suggests. A qualified panel beater can typically liaise directly with the insurer and manage the claim from assessment through to completion.

Question 2

What is the difference between panel beating and smash repairs?

Accepted Answer

Panel beating refers to the specific craft of reshaping and repairing damaged body panels, while smash repairs is the broader category that also covers chassis alignment, structural work, paint refinishing and mechanical checks after a collision. Most workshops offer both under the one roof.

Question 3

Is it safe to keep driving a car with panel damage?

Accepted Answer

It depends on the type of damage. Cosmetic dents are usually safe, but damage that affects lights, doors, bonnet latches, bumpers, chassis alignment or crumple zones can compromise safety and should be assessed before the vehicle is driven regularly.

Panel Beaters in Port Macquarie

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